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When choosing where to purchase composite decking for your garden you have two different options. Purchase composite decking from a big retail company, or purchase composite decking from an independent, bespoke supplier like TimberTech. In this blog, we explore the different aspects of TimberTech’s service, products and aftercare, explaining why we offer our customers a better overall experience than a big retailer can.

3D design:

Before you even purchase your composite decking, our 3D design team are on hand to assist with your quote and bring your garden ideas to life. This gives you a much clearer insight into how your proposed decking ideas would look when installed in your garden or outdoor space. Our team can even create furniture and accessories to show how your garden would look once completely finished. This is a service that we offer completely free a charge. Research suggests that very few if any, big retailers offer this service which we feel plays a big role in the decision-making process.

When you decide to purchase:

If you’re still unsure about which composite decking is right for you, we offer you the opportunity to visit one of our showrooms to speak to one of our experts who can show you around a range of pre-built displays and talk to you about each range and colour we offer in depth. While there might be a salesperson on hand to talk to you about composite decking in a big retail store, you can be fairly confident that they don’t have the same familiarity or experience with composite decking that we do.

Installation and aftercare:

One of the major deciding factors for most people struggling to choose between bespoke or big retailers is the option to have the decking installed by trusted professionals. Here at TimberTech, we have a competent team of installers with years of experience who will quickly and efficiently install your decking with minimal fuss. We also have a dedicated aftercare department to ensure that our customers are happy with their finished deck for years to come post-installation. Our research suggests that few if any, big retailers offer an installation service with their composite decking. Once you’ve purchased it, the rest is down to you. And while some big retailers offer a suitable warranty on their composite decking, few have the resources available to ensure that you are 100% happy with your purchase.

Of course, we are conscious that some of you are happy with the idea of purchasing your composite deck boards and completing the project entirely on your own. We can facilitate that for you too! You are under no obligation to use any of the services discussed in this blog if you don’t want to – you can simply purchase high-quality composite decking from us and proceed however you wish.

For more information about TimberTech and why you should choose us as your composite decking supplier, simply click the button below.

Why choose TimberTech?

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