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Replacing Softwood Decking
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Decking Case Study: Rhondda Cynon Taf

A customer in South Wales was looking to replace her 11-year-old softwood decking with low-maintenance composite boards. A Google search led her to the TimberTech website, and she was very impressed by our expertise and by the amount of choice we offer.

This particular customer was keen to get her new deck boards from a local company with lots of experience. Frustratingly, she found that many of her nearest suppliers had only recently started selling composite decking, and thus didn’t have much knowledge of the product.

TimberTech, on the other hand, struck her as a far more professional company with ample experience of big outdoor projects.

"I wanted to use a locally-based company who had experience with composite wood products. TimberTech fulfilled these criteria and were clearly more professional than other local suppliers, most of whom had only recently started dealing with composite decking. My installers had worked with TimberTech decking previously, and they recommended it too."

Garden in Rhondda Cynon Taf
Deck with Outdoor Seating
Decking Stairs
Decking in Rhondda Cynon Taf

Replacing Softwood Decking

As mentioned above, this customer was using TimberTech decking to replace an existing softwood deck that had been in her garden for around 11 years. Unlike softwood decking, TimberTech’s composite boards require virtually no maintenance and last for decades without cracking or splintering.

Here’s what the customer had to say once her new deck was complete:

“So far, TimberTech decking is proving to be the low-maintenance product I desired, and I feel it has been worth the cost. It looks good and I have spent most of the summer barefoot – it is warm and splinter-free. I am also looking forward to having a slip-resistant deck that is safe to walk on throughout the winter months, whereas my old deck was algae-covered and treacherous!”

Rhondda Deck

The TimberTech team (based in Cardiff, just a short drive from Rhondda) helped to ensure the smooth completion of this project by carrying out a thorough site survey and helping the customer to choose from our various colours and designs. We also provided a full 3D deck design, which this customer found very helpful indeed.

Would you like to add a TimberTech deck to your garden? It all starts with a sample – click here to order your FREE decking sample pack!



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