Timbertech warranty
TimberTech products are made exclusively from a technologically-advanced composite material designed to provide years of low maintenance use and enjoyment. Our products are guaranteed against checking, splitting, decay, rot and splintering.
Your new TimberTech Engineered Decking Systems products will be dependable and attractive for years to come. Moreover, if you decide to sell your home, the TimberTech limited may be fully transferable to a new owner.
See specific information regarding the TimberTech 25-Year limited warranty for residential decks or our 10-Year limited warranty on commercial decks please contact us.
Basic TimberTech Cleaning Recommendations
TimberTech highly recommends periodic cleaning of your TimberTech deck to help maintain the beauty of the product. Most deck-cleaning products will work on TimberTech. For best results use a cleaner that contains any of the following as an active ingredient for general cleaning and follow the manufacturer’s instruction for use:
- Phosphoric Acid
- Oxalic Acid
- Hydrochloric Acid
- Sodium Hypochlorite
Power washing will enhance results when cleaning your TimberTech deck. 1500psi is the recommended maximum for TimberTech products. A fan tip nozzle should be used along with the proper cleaning product. Spray in the direction of the brush/grain pattern to avoid damaging your decking. Use caution not to damage the material and always take the proper safety precautions when operating a power washer.
Ice and Snow
If you reside in a cold weather climate where ice and snow periodically come in contact with your deck, use calcium chloride or rock salt to melt the ice and snow.
Mildew
Wash your deck periodically with a cleaner that contains or is mixed with Sodium Hypochlorite. Follow the manufacturer’s application instructions. Use a stiff brush to scrub heavily stained surfaces following the grain.
Rinse off your TimberTech deck periodically with a hose. Even if your deck appears clean, it is important to prevent build-up of pollen/debris. Mildew stains may occur where moisture, pollens, and/or dirt are present. Mildew needs a food source to grow, which can be grass, pollens, dirt, debris, wood and wood resins.
Maintaining a clean, dry deck surface is the best method for combating mildew. Ensure that water drains effectively from your deck. Keeping weep holes clear and unclogged on TimberTech Floorizon decking. For TimberTech TwinFinish decking, be sure that gaps exist between boards to allow for drainage.
Spot Stains
Oil Eater Cleaner and Degreaser is very effective against oil, grease and other stains. For extra heavy oil and grease stains or other specific stain types, check with your local builders merchant, hardware stores or DIY centers for cleaners applicable to a specific stain type.
If stains have set, you may want to use fine sandpaper and sand lightly, following the wood grain finish of the board. The sanded area will weather back in approximately 8-10 weeks.
Rust, Ground-in Dirt and Grime
Use a cleaner that contains Phosphoric Acid or Oxalic Acid. Follow manufacturer’s application instructions. If the stains have set, you may use fine sandpaper and sand lightly followed by a wire brush to re-grain the decking. Always follow the wood grain finish of the board. The sanded area will weather back in approximately 8-10 weeks but can very depending on location and specific application.
Scratches, Nicks, Cuts and Grooves
For all products except TimberTech Railing, scratches, nicks, cuts and grooves can be eliminated by using a wire brush. Brushing will need to be consistent with the grain of the product and the brushed area will weather back in approximately 8-10 weeks.
Painting/Staining/Sealing
Wait approximately 8-10 weeks or until TimberTech has completed its weathering process before painting or staining. Clean your TimberTech decking surface prior to applying paint or stain. Never paint or stain over surfaces that may contain dirt, or mildew.
Best results will be obtained when using a high-quality paint or solid colour stain. Be sure paint or stain does not clog drain holes in the TimberTech Floorizon boards. Once TimberTech is painted, stained or sealed, subsequent applications will be necessary to maintain appearance. TimberTech cannot be responsible for the performance of stains or paints applied to any TimberTech Engineered Decking Systems product. Always apply paints and sealers in accordance with the manufacturer’s application instructions.
TimberTech Cleaning Guide (PDF, 30KB)
